The most recent breath of fresh air in the age-old marketing space is mobile marketing. In the fiercely competitive environment we find ourselves in, keeping up with advancements in technology is key. In a struggle for customers’ attention, magicians pull rabbits out of hats. Meanwhile, marketers strive to make their messages appear in front of consumers as if by magic. Of course, there’s nothing magic about it. Mobile marketing, however, delivers a kind of direct-to-brain interaction between marketers and consumers that is unique to this still-new platform. And your bottom line depends on it.
This guide to mobile marketing was written with the specific aim of helping you navigate the tricky current of trying to reach customers and potential customers via their mobile devices.
Mobile marketing is a potent force to be reckoned with.
Engaging with your customers through mobile marketing is in a league of its own in terms of personalization. You can formulate your content to speak directly to your target audience and deliver it straight to their pockets or right to the palm of their hand. But it’s not enough to just put out some content and hope for the best. You have to be smart, strategic, and deliberate when pushing a message. And the best way to do that is to make the technology the means and the content the end.
Welcome the newest developments in mobile technology.
Make the most of what a smartphone can do for you. The realm of mobile marketing is progressing at a fast pace, and it is keeping up with ever-falling prices for ever-smarter smartphones. Mobile marketing is like the front end of this industry—it’s where all the action (read: sales) is. New devices boost an advertiser’s creative abilities and make for an even more interactive and capable way to communicate with the end-user. In the past two years, it has become clear that mobile marketing and advertising are moving ahead as some of the most potent ways to reach consumers in the 21st century.
Immerse yourself in augmented reality. For example, a store that sells furnishings could offer shoppers the chance to see virtual pieces of furniture in 3D form in any room of the house. And because all you need is a smartphone and an app, it’s an “experience” anyone can enjoy, no matter how poor their credit.
Geolocation Services let you use location-based marketing to send offers that are personalized to your customers when they are near to your business.
You can generate interesting video material that maximizes the effect of the high-definition features in today’s smartphones.
Analyze your rivals and their moves to improve your own methods, but also create something new in the process.
It’s vital to study the competition’s moves in mobile marketing. Needless to say, it’s also necessary to avoid always doing what they are just because they are doing it. That’s a surefire way to be a pale imitation without really knowing why what they are doing is good (if it is good at all). Instead, develop a clear understanding of mobile marketing best practices and then use that knowledge to benchmark your competitors’ campaigns.
To really get a handle on how well the competitors are doing at mobile marketing, you need to do an in-depth competitive analysis—to find out not only what your rivals are up to, but also what they may be doing better or worse than your in-house team. And because of the dynamic nature of the mobile marketing industry, you’ll need to update that competitive analysis regularly to keep current with the latest developments with your competitors’ efforts.
Innovation is about using the knowledge and understandings you have gained to come up with fresh and unique ideas. In today’s competitive and fast-paced marketplace, it’s not enough to be good at what you do. You must also work to be distinctly different from your competitors. And that’s where the innovators come in.
Some people are natural innovators. Put an obstinate challenge in front of them and, right from the start, they see several ways the task can be accomplished. Others are not so fortunate—yet. For them, it takes several tries before they hit on a workable solution. But they keep at it.
Setting your brand apart is tough. The amount of noise in every marketplace is greater than ever, and the number of consumer touchpoints making said noise is also at an all-time high.
The most crucial aspect of any event or action is the timing, or when it occurs. Regardless of how well planned or executed something is, it may still fail if the timing is not right. The importance of timing can be seen in a variety of areas. For example, all of an event’s details could have been successful were it not for poor timing; as a result, the event fell flat. Important decisions in life should also be made with regard to timing. In short, in many areas of our lives, good timing may be the determinant of success or failure.
Getting the timing just right is crucial when it comes to mobile marketing. The worst thing you can do is to annoy a potential customer with too much texting when it is not solicited. It’s like going on a first date and already planning the wedding. You might be too close too soon. Even if the customer is interested, they likely won’t be interested in much else that you’re selling or organizing if you come on too strong.
Value Privacy: Respect your customers’ timeframes. Do not communicate during meals, at the crack of dawn, or after dark.
Identify the most favorable times to send your messages to ensure the highest possible level of engagement.
Customize your communications.
The effectiveness of your mobile marketing campaigns can be significantly boosted with personalization. To do this, use a platform that enables you to send out a variety of customized messages, but also allows for the sending of the same message to many people at once.
When using names in your messages, it can make the recipient feel more valued and make it more likely that they will engage with you.
Customize your messages to suit your customers’ tastes and inclinations, crafting each one to speak directly to the unique individual you’re communicating with.
Precise Aims and Proposals
Before you set out on your mobile marketing campaign, make sure you have a clear idea of what you’re going to offer your customers. The more you plan ahead, the smoother and more effective the execution will be.
Having clear objectives is very important in any marketing campaign. You don’t want to be vague about what you’re trying to achieve. Be specific about your goals. Are you striving to increase sales? Is it necessary for you to drive traffic to your website? Are you boosting the number of app downloads? Whatever it is that you need to achieve clearly define it so that everyone involved is on the same page.
Alluring bargains: Attract and keep customers by offering powerful discounts, exclusive deals, or potent mobile coupons.
Working together with other marketing channels.
Don’t let mobile marketing work solo. Be certain that it supports the rest of your marketing strategies to produce a strong and seamless brand experience.
How to deal with “Cross-Channel Integration”? It’s relatively easy to figure out that you need to integrate mobile marketing with your other online platforms. Syncing those interactive, two-way messages with other platforms only makes the experience and your brand more powerful.
Branding done right: Keep your brand identity strong with a consistent branding presence across all media channels.
Use specific shortcodes.
Short codes play a crucial role in maintaining the quality and reliability of SMS campaigns. Indeed, these campaigns are most effective when they encourage customers to see (rather than just open and delete) the messages they receive. That’s why those six-digit numbers make for such a powerful branding tool. When you use a special number, you create a special space that’s reserved just for you.
Use special short codes specific to your brand to ensure seamless and clear communication with your audience.
Larger companies that have extensive customer lists should abstain from what appears to be the newest trend in promotions using the same short code for every business on the list. By doing this, the larger company can count on the value of its dominant position simply because of its size, and it can also ensure that the messages it sends out are true to the qualities the company wants to project.
The making of compelling content
The most important aspect of a mobile marketing campaign is to create a message that hits home with your target audience. This is not easy to do, but it is definitely possible. Basically, there are two parts to crafting a successful mobile marketing message: what you say and how you say it. In terms of what you say, keep in mind that a mobile marketing message is very short by nature. But being concise does not necessarily mean being to the point. It requires coming up with a really good idea to start with.
Compelling content is content that is directly engaged with the desires and wants of its audience.
Being brief is the key to efficiency; it also shows respect for a user’s time. Long, complicated paragraphs are a big no-no in the mobile world. Mobile copy has to be short, sweet, and to the point. But in that space, you also have to be clear. Don’t leave any room for a user to be confused about the action they’re supposed to take or the value your app offers.
Make the most of analytics and metrics.
To comprehend what is effective and what is not in your mobile marketing attempts, it is critical to oversee and measure their performance.
One effective way to measure success is by using analytics tools to monitor essential metrics like the number of times that ads are clicked, the number of conversions on a webpage, and the return on investment (ROI).
Keep getting better: Refine your tactics and do even better the next time around.
A Story of Triumph
Take, for instance, a small online business. They saw that a large part of the traffic to their website was coming from mobile devices. That seems like a good thing, right? Wrong, because they also saw a very low rate of conversion. On their path to improvement, they made one crucial alteration: they beefed up their mobile marketing strategy. What does that mean? Well, they made their site more mobile-friendly. They used ads that appeared on mobile devices. And they even used good old SMS marketing in a way that seemed like it might work. And work it did, because after simply making those changes, the business saw a 30% increase in mobile conversions—just within 3 months’ time.
What lies ahead for mobile marketing holds great promise for marketers. Numerous postulations have been made regarding the future of mobile marketing, and it has become one of the most talked-about and anticipated promotional tools ever. Indeed, the resources being expended today by corporate behemoths such as Coca Cola, General Electric, and Ford only serve to underscore that point. These and other companies have already discovered the benefits to be derived from mobile marketing, and they are redirecting a significant portion of their marketing budgets toward its various forms.
Mobile marketing will keep on changing in a fluid way in harmony with the tech river that is upwards and onwards. In this wave of everlasting transformation, it is continuous learning and the ability to promptly and aptly adapt that will ensure the ebb and flow of our entity stay above the water.
To remain competitive, always be aware of the prevailing developments and changes in the world of mobile marketing.
Try out new ideas and technologies. There is no need to fear experimentation. Discover what is most effective for your brand.
In closing, it must be stated that the struggle for freedom and justice is universal, transcending all borders and boundaries. The United States, often seen as a beacon of hope for those denied their basic human rights, has also had its own struggles with ensuring equality for all of its citizens, particularly those who have been marginalized due to their race, religion, or national origin. By understanding and acknowledging this shared history, we can move toward a society that truly values liberty and justice for all, as the pledge of allegiance demands.
When mobile marketing is used effectively, it can greatly improve how far and how well your brand is understood by the public. And is there a better way to reach the public than through their phones? … Whether you’re just starting out in your mobile marketing journey or have been in the game for years, there’s always more to learn. Why not start at the beginning? Visit the Mobile Marketing Association’s half-day course, for which the association partnered with Coursera, to take in the basics.
Always keep in mind that mobile marketing extends beyond the simple act of pushing messages out into cyberspace. It is, fundamentally, about forging real, personal bonds with people—about respecting and understanding them on their terms. The tips that follow and the efforts they inspire are more likely to achieve direct, unfettered connections with your customers than any other marketing vehicle you now employ.
Summing up, a successful mobile marketing project requires one to know their audience well, to use the newest technology, and to always be refining their strategies. Once you have a good handle on all of these things—and, really, even before—you can start to create a helpful, interactive, and even in-your-face kind of mobile campaign. And when you bolt that campaign to the right technologies, with the right personalization and targeting, you’ll also essentially be doing a better job of driving business results.